Terms & Conditions

1. Appointments & Deposits

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• Booking Fee: A non-refundable deposit of $20 is required to secure your spot, which goes toward your final balance.

• Payment Methods: Payments can be made via E-Transfer, exact cash, or through the website with major cards.

• Tipping: Standard tipping is 15 to 20% of the total service. 

 

2. Cancellation & Late Policies

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• Late Arrivals: If you are more than 30 minutes late, your appointment may be canceled, and the deposit will be forfeited.

• Cancellations & Rescheduling: Please give at least 24 hours notice to move your deposit to a new date.

• No-Shows: Failure to show up to your appointment will result in a 100% charge of the booked service before booking again. 

 

3. Salon & Health Rules

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• No Extra Guests: Due to space constraints and health regulations, please arrive alone.

• No Pets: Health and safety protocols do not allow pets in the studio area.

• Fill Policy: We only infill work performed by our salon. If you have on existing product from another salon, please book a removal.

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4. Refund Policy

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• No Refunds: Once services are completed and the client leaves the salon, no monetary refunds will be issued.

• Complimentary Repairs: If lifting, chipping, or premature breaking occurs due to application error or product defect, we will fix the nails free of charge within a specific window (usually 3 to 7 days).

• Client Damage: Damaged caused by client negligence, aggressive use, or improper aftercare require a standard repair fee